If you are unhappy with our service

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

Intrinsic Complaints Department, Riverside House, The Waterfront, Newcastle Upon Tyne, NE15 8NY

Email: complaints@intrinsicfs.com
Tel: 0191 241 0700

You can find more information by visiting the Intrinsic Financial Services website at www.intrinsicfs.com/contacts/
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (www.financial-ombudsman.org.uk)